Disclaimers
- Please remember to be safe while fursuiting! We suggest to get a handler or spotter to keep watch of you while suiting. Make sure to drink plenty of water and take breaks to avoid overheating.
- Characters are required to have a clear 2 - 3 view digital reference sheet. There must be a clear view of the front, back, arms, legs, tail, and head. Fur colors will be matched as close as possible. We can send you photos of the fur being used if you would like. If you have preferred fur choices or colors you want us to use, please let us know. We will do our best to get the exact colors and fur types you want, but it is not guaranteed. Descriptions of characters (personality, emotion, etc.) are subject to our own interpretation.
- We will not copy another artist's fursuit style. We have our own unique style that we will always stick to.
- If any part of your suit becomes damaged on accident (ripped seams, holes, etc.) we will be more than happy to fix it for you! Shipping will have to be paid by the customer. If you want to fix it yourself, please contact us and we will guide you through it!
- If there are any changes you want to let us know about, you must let us know as soon as possible.
- We reserve the right to deny any customer service for reasons such as the commissioner being rude, threatening or unreasonable. We also have the right to deny commissions. We choose the commissions that we can best work with in order to get the best results.
- Harassment and discrimination is not tolerated in any way by us. If the commissioner displays harassment of any sort, we have the right to stop working on the commission.
- We have the right to blacklist commissioners. Being blacklisted means you will no longer be able to buy from us.
- We have the right to ask for a photo ID for age confirmation.
- We are not responsible for any injuries that occur while wearing your fursuit.
- Characters are required to have a clear 2 - 3 view digital reference sheet. There must be a clear view of the front, back, arms, legs, tail, and head. Fur colors will be matched as close as possible. We can send you photos of the fur being used if you would like. If you have preferred fur choices or colors you want us to use, please let us know. We will do our best to get the exact colors and fur types you want, but it is not guaranteed. Descriptions of characters (personality, emotion, etc.) are subject to our own interpretation.
- We will not copy another artist's fursuit style. We have our own unique style that we will always stick to.
- If any part of your suit becomes damaged on accident (ripped seams, holes, etc.) we will be more than happy to fix it for you! Shipping will have to be paid by the customer. If you want to fix it yourself, please contact us and we will guide you through it!
- If there are any changes you want to let us know about, you must let us know as soon as possible.
- We reserve the right to deny any customer service for reasons such as the commissioner being rude, threatening or unreasonable. We also have the right to deny commissions. We choose the commissions that we can best work with in order to get the best results.
- Harassment and discrimination is not tolerated in any way by us. If the commissioner displays harassment of any sort, we have the right to stop working on the commission.
- We have the right to blacklist commissioners. Being blacklisted means you will no longer be able to buy from us.
- We have the right to ask for a photo ID for age confirmation.
- We are not responsible for any injuries that occur while wearing your fursuit.
Quotes
- Quotes are only an estimate of the overall price regarding your order.
- Quotes do not bind you in a contract with us, nor do they mean that your commission has been accepted.
- Please fill out our quote form to the best of your ability. Please include as much detail as you can. We will be working off of your quote form when we are making your order.
- Our quote form is always open and will always be available to anyone who is interested. We will reply to your quote form even if commissions are on hold or closed.
- Quotes are only valid for six months after the date we respond with your final price.
- Quotes do not bind you in a contract with us, nor do they mean that your commission has been accepted.
- Please fill out our quote form to the best of your ability. Please include as much detail as you can. We will be working off of your quote form when we are making your order.
- Our quote form is always open and will always be available to anyone who is interested. We will reply to your quote form even if commissions are on hold or closed.
- Quotes are only valid for six months after the date we respond with your final price.
Payment Information
- You must pay a non refundable down payment of 20% to secure your commission slot. By placing a down payment for a commission from us you accept to work with us and agree to these terms and conditions.
- You can either pay the whole amount of your order up front or have a payment plan after the down payment is completed. If you pay off your order up front then your commission will be priority and will be finished and shipped before others. You must pay off your order before shipment.
- We expect consistent payment if on a payment plan, but if you are unable to pay when you need to then we will give you an extra two months. If you are unable to pay within the next two months then your suit will no longer be worked on and you will not be refunded.
- Please be financially stable while commissioning us. And please be 100% sure that you are confident in what you want.
- We will work on your suit until full payment is given. In other words, your order will not be shipped out to you until you fully pay it off. You need to pay us so we have the money to get materials for your order.
- PayPal and Google Pay is accepted for all US customers. International customers must pay through PayPal.
- You can either pay the whole amount of your order up front or have a payment plan after the down payment is completed. If you pay off your order up front then your commission will be priority and will be finished and shipped before others. You must pay off your order before shipment.
- We expect consistent payment if on a payment plan, but if you are unable to pay when you need to then we will give you an extra two months. If you are unable to pay within the next two months then your suit will no longer be worked on and you will not be refunded.
- Please be financially stable while commissioning us. And please be 100% sure that you are confident in what you want.
- We will work on your suit until full payment is given. In other words, your order will not be shipped out to you until you fully pay it off. You need to pay us so we have the money to get materials for your order.
- PayPal and Google Pay is accepted for all US customers. International customers must pay through PayPal.
Refunds
- All sales are final. We do not do refunds under any circumstance.
- Products that have been worn out, not taken care of properly, or purposefully destroyed will not be replaced or refunded. Although, we will be happy to be commissioned again so we can remake the suit.
- Products that have been worn out, not taken care of properly, or purposefully destroyed will not be replaced or refunded. Although, we will be happy to be commissioned again so we can remake the suit.
Work in Progress
- We really want to be able to show you our progress on your commission! We will privately show you our progress and will only be shown on social media/to the public with your consent.
- Please let us know if you want this suit to be a secret just in case!
- Although we really love our customers being surprised by their orders, we highly suggest to let us show you progress pictures. We want to do our best (especially the main man making the suits... he's a perfectionist, what can I say?) to make sure everything looks good.
- Please let us know if you want this suit to be a secret just in case!
- Although we really love our customers being surprised by their orders, we highly suggest to let us show you progress pictures. We want to do our best (especially the main man making the suits... he's a perfectionist, what can I say?) to make sure everything looks good.
Deadlines
- If you choose a specific date of completion time, note that it will just be an estimate for us. If we cannot guarantee your specified date, we will let you know an estimated date we feel we can meet. We will do our best to meet deadlines but we are not required to make them. Please keep in mind that there may be a delay when we are working on your commission.
- We will personally let you know if we need to delay your commission.
- If you want your fursuit commission to be completed before a convention and shipped there, there will be an additional rush fee depending on convention date and proximity of the con. If the deadline is not made, the rush fee will be refunded. We are not responsible for any delays from postal services or if the package is stuck in customs.
- We will personally let you know if we need to delay your commission.
- If you want your fursuit commission to be completed before a convention and shipped there, there will be an additional rush fee depending on convention date and proximity of the con. If the deadline is not made, the rush fee will be refunded. We are not responsible for any delays from postal services or if the package is stuck in customs.
Shipping
- Shipping must be payed by the customer.
- Shipping within the United states will be made possible by United States Postal Service Priority shipping with tracking.
- Expedited shipping will also have to be paid by the commissioner. Please consider expedited shipping if you want to have your fursuit shipped in time for a convention. International shipping is through United States Postal Service International Shipping with tracking.
- The cost of shipping will be determined when your suit is boxed and weighed.
- The shipping cost must be paid before we ship your order out.
- We are not responsible for damaged or lost packages.
- Return shipping for repairs, adjustments, etc. will be at the cost of the commissioner. All items have a 6 month warranty. If something in your item breaks within the first 6 months you can ship it back to us and we will be able to repair it. The item must be washed and cleaned before it is sent to us.
- Shipping within the United states will be made possible by United States Postal Service Priority shipping with tracking.
- Expedited shipping will also have to be paid by the commissioner. Please consider expedited shipping if you want to have your fursuit shipped in time for a convention. International shipping is through United States Postal Service International Shipping with tracking.
- The cost of shipping will be determined when your suit is boxed and weighed.
- The shipping cost must be paid before we ship your order out.
- We are not responsible for damaged or lost packages.
- Return shipping for repairs, adjustments, etc. will be at the cost of the commissioner. All items have a 6 month warranty. If something in your item breaks within the first 6 months you can ship it back to us and we will be able to repair it. The item must be washed and cleaned before it is sent to us.
Art Commissions
- I am allowed to deny commissions.
- If you are concerned about the amount of time it has been since your commission was accepted and you have sent the money, feel free to contact me to see how it is going.
- Commission completion time depends on the type of commission and things going on in my personal life.
- Please send the money before I start your commission if I accept it.
- If I can't get to your commission then it is definite that I will refund you.
- I price my art depending on how much time and effort it takes, so please don't complain about the prices. If you don't like my prices then simply buy something that you can afford from me or go to someone else.
- Commission prices may change over time.
- You're allowed to use/upload your commission on other sites, or on here, as long as you give me clear credit.
- If you are concerned about the amount of time it has been since your commission was accepted and you have sent the money, feel free to contact me to see how it is going.
- Commission completion time depends on the type of commission and things going on in my personal life.
- Please send the money before I start your commission if I accept it.
- If I can't get to your commission then it is definite that I will refund you.
- I price my art depending on how much time and effort it takes, so please don't complain about the prices. If you don't like my prices then simply buy something that you can afford from me or go to someone else.
- Commission prices may change over time.
- You're allowed to use/upload your commission on other sites, or on here, as long as you give me clear credit.
